SupportAI plugs into your Shopify store and instantly handles order tracking, returns, and product questions — your team only touches the complex stuff.
Your team wastes hours answering the same question. SupportAI pulls tracking data and answers instantly.
They bounce customers through menus. SupportAI understands the question and gives a real answer.
And their AI still hallucinates. SupportAI starts at $99/month with AI that only uses your real data.
Other platforms need consultants. SupportAI connects to Shopify in 10 minutes flat.
One-click OAuth. SupportAI reads your orders, products, and policies instantly.
It understands your products, shipping rules, return policies, and FAQs automatically.
Customers get instant, accurate answers. Your team handles only edge cases.
Pulls live tracking data from Shopify and gives customers instant updates.
Generates return labels, processes refunds, and updates customers automatically.
Answers sizing, material, and compatibility questions using your actual product data.
No wait times. Customers get accurate answers the instant they ask.
AI only uses your real store data. No made-up answers, no wrong info.
Built specifically for Shopify. Deep integration with orders, products, and customers.
| Others | SupportAI | |
|---|---|---|
| Setup time | 2-4 weeks | 10 minutes |
| Monthly cost | $500-$2,000+ | From $99 |
| Response time | Minutes to hours | < 1 second |
| Auto-resolution | 20-40% | 70-85% |
| Hallucinations | Common | Zero — real data only |
| Per-agent fees | Yes ($50-150/seat) | None — unlimited |
| Shopify integration | Generic / manual | Native — one click |
Pay per ticket resolved, not per agent. Cancel anytime.
500 tickets/month
2,000 tickets/month
10,000 tickets/month
See it in action. Try the live demo with real Shopify order data and watch SupportAI resolve tickets in seconds.